LIMITED WARRANTY :
Leader Refrigeration Manufacturing Inc. (“Leader”) offers Eighteen (18) Months Parts & Labor Limited Warranty for all new products sold to purchasers in New York City’s Five Boroughs or within 50-mile driving range from Leader’s factory. For all new products sold to purchasers anywhere outside of the 50-mile radius in the continental United States (excluding Hawaii, Alaska, and Puerto Rico), Leader offers a Eighteen (18) Month Compressor Limited Warranty.
THIS WARRANTY DOES NOT APPLY TO ANY LEADER PRODUCTS SOLD TO OR USED OUTSIDE THE CONTINENTAL UNITED STATES (HAWAII, ALASKA AND PUERTO RICO EXCLUDED)FOR PRODUCTS SOLD TO PURCHASERS IN NEW YORK CITY AND WITHIN 50-MILE RADIUS OF LEADER’S FACTORY EIGHTEEN (18) MONTH LIMITED WARRANTY
Leader warrants to the original purchaser of every new Leader product, the cabinet and all parts thereof, to be free from defects in material or workmanship, under normal and proper use and maintenance service as specified by Leader and upon proper installation and start-up in accordance with the instruction packet supplied with each Leader Standard Series and Premiere Series unit. Leader’s obligation under this warranty is limited to a period of eighteen (18) month from the original installation date or twenty-one (21) months from the shipment date from Leader, whichever occurs first. Light’s & Glass is not included. Any parts covered under this warranty that is determined by Leader to have been defective within the above-stated warranty period is limited to the repair or replacement, including the defective parts or assemblies.

 

LEADER REFRIGERATION PARTS RETURN OR EXCHANGE POLICY

All online sales has a 14 day return policy upon receiving the package. Product must be return at buyers cost in the brand new condition in order for the return to be processed. Please inform us of the return by phone : (718) 399-2866 or email: leaderparts1042@gmail.com prior to the return so there would not be any delays in the return process.

 

FOR PRODUCTS SOLD TO PURCHASERS OUTSIDE 50-MILE RADIUS
OF LEADER’S FACTORY IN THE CONTINENTAL UNITED STATES
EIGHTEEN (18) MONTH COMPRESSOR LIMITED WARRANTY
Leader warrants to the original purchaser of new hermetically sealed compressor to be free from defect in both material and workmanship under normal and proper use and maintenance service for a period of Eighteen (18) month from the original installation date or twenty-one (21) months from shipment date from Leader, whichever occurs first. Compressor determined by Leader to have been defective within the above-stated period will be, at Leader’s discretion, either repaired or replaced with a compressor or
compressor parts of similar design and capacity. This compressor limited warranty applies only to hermetically sealed parts of the compressor and does not apply to any other parts or components, including, but not limited to, cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting equipment, fan assembly or any other electrical components, etc. If Leader determined to replace the compressor under warranty, the compressor must be returned with all components and information related to the unit. The purchaser shall bear all costs of shipping the defective compressor to Leader and the cost of shipping the replacement compressor to the purchaser.

WARRANTY CLAIMS
All claims for labor and/or pants must be in writing, made directly through Leader and must be faxed in or sent to Leader. All claims shall include: proof of new product purchase, unit model number and serial number, installation date, shipment date and all pertinent information supporting the existence of the alleged defect. Written notice of a warranty claim must be received by Leader no later than thirty days after the expiration of the warranty and must be received by Leader at least ninety days prior to commencement of any action. Purchaser is stopped from making any warranty claim if purchaser fails to provide prompt and reasonable access to Leader for repair or replacement.
For compressor warranty claims, if the compressor is replaced by Leader under warranty, the compressor must be returned with all components and information related to the unit. The claimant shall bear all costs of shipping to Leader and the cost of shipping replacement parts to the claimant.
LIMITATIONS AND CONDITIONS OF LIMITED WARRANTY
THIS LIMITED WARRANTY EXCLUDES ALL COMPENSATORY, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR INDIRECT DAMAGES, INCLUDING WITHOUT LIMITATION, ECONOMIC LOSS, PROFIT LOSS, LOSSES OR DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE CLAIMS, WHETHER OR NOT RESULTING FROM REFRIGERATION FAILURE. THIS LIMITED WARRANTY EXCLUDES ALL OTHER WARRANTIES OF EVERY KIND, EXPRESS AND IMPLIED, ON THE DESIGN, CONSTRUCTION AND SALE OF THE PRODUCT, ITS WORKMANSHIP AND MATERIALS, AND ITS FITNESS FOR USE AND WARRANTY OF MERCHANT ABILITY. THIS LIMITED WARRANTY IS ACCEPTED BY THE PURCHASER IN LIEU OF ALL OTHER WARRANTIES. LEADER MAKES NO WARRANTIES AND DOES NOT AUTHORIZE ANY PERSON TO MAKE ANY OTHER WARRANTIES WHICH EXTEND BEYOND THE FACE HERE OF. THE PURPOSE OF THIS LIMITED WARRANTY IS TO IDENTIFY LEADER’S RESPONSIBILITIES FOR DEFECTS OF A LATENT OR HIDDEN NATURE THAT WOULD NOT HAVE BEEN FOUND OR DISCLOSED ON INSPECTION AT DELIVERY.
TO MAKE WARRANTY EFFECTIVE Purchaser must register the product by filling out the warranty form on Leader’s website within 30 days of purchase to activate this limited warranty. Failure to register the product within the 30-day period shall void this limited warranty.

LEADER’S SOLE OBLIGATION TO REPAIR OR REPLACE
Leader’s sole obligation under this warranty is limited to repair or replacement of parts, (the parts to be at the purchaser’s cost, if applicable), subject to the additional limitations below. This warranty excludes transportation charges to and from Leader’s factory, the cost of labor for initial installation, startup, correction of improper installation and misapplication, normal adjustments, Freon recovery, any display glass or other glass or marble breakage. Leader shall not be liable for any default or delay in performance caused by the purchaser or any contingency beyond its control.

IMPROPER USAGE, MAINTENANCE OR INSTALLATION
Leader is not responsible for parts or labor coverage for component failure and or other damages resulting from improper usage or installation, failure to clean and/or maintain
product as set forth in the user’s manual provided with this product. Without limiting the foregoing exclusion, Leader is not responsible for repair or replacement of compressor malfunction caused by improper or irregular maintenance and cleaning of condenser coils. Furthermore, unit’s are designed to operate in an environment of 75 degrees Fahrenheit or below. Thus, Leader is not responsible for parts or labor for component or unit damage or failure if the unit is installed in a room above 75 degrees Fahrenheit. All Leader products are designed for commercial usage, not for residential use. Therefore this warranty will not be honored if product is installed in a residential facility.
WARRANTY IS NOT TRANSFERABLE
This warranty is limited to only the original purchaser to whom the new product is delivered, and is not transferable to any subsequent owner or user. The warranty inures to the
benefit of the original purchaser only, and not to anyone else who succeeds to the rights of the purchaser. Any such assignment or transfer shall void the warranties herein and shall void all other warranties, express or implied, including any warranty of merchant ability or labor coverage for component failure or other warranties provided in the packet shipped with the product.
ALTERATION, NEGLECT, MISUSE, ABUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, STORM, & OTHER ACTS OF GOD
Leader is not responsible for repairs or replacements of any failed or damaged components that Leader has determined to have been subjected, after the date of manufacture, to modification, alteration, neglect, misuse, abuse, accident, damage during transit or installation, fire, flood, storm, and/or other Acts of God, or improper electrical connections. Leader is not responsible for repairs or replacement of failed or damaged components resulting from electrical power failure, the use of extension cords, inadequate wiring, low voltage or voltage drops to the unit or refrigeration failure.
OTHER EXCLUSIONS
This warranty does not apply to remote condensers.